Making AI Accessible for Every Organization
SmartGen is on a mission to help enterprises harness the power of AI — without the complexity.
Our Story
The Problem We Saw
Enterprise teams are drowning in documents. Policies, procedures, guides, and knowledge scattered across systems. Employees waste hours searching for information. AI promises to help, but most solutions require technical expertise, expensive consultants, or months of implementation.
What We Built
SmartGen makes enterprise AI simple. We built a platform where anyone can create intelligent knowledge bases and AI assistants — in minutes, not months. No coding. No data science team required.
But we went further. We know that AI isn't perfect out of the box. That's why SmartGen learns from your team. When the AI makes a mistake, your people can correct it. When knowledge is missing, they can add it. The result is AI that continuously improves and truly understands your organization.
Our Mission
Empower every organization to build AI that works for them.
We believe AI should be:
Company Facts
| Founded | 2024 |
| Headquarters | Hong Kong |
| Company Type | Bootstrapped & Profitable |
| Customers | Enterprise organizations across Healthcare, Property Management, and more |
Why Bootstrapped Matters
We're proudly bootstrapped. This means:
Customer-focused
Our revenue comes from happy customers, not investors. Your success is our success.
Long-term thinking
We build for sustainability, not hype cycles.
Independence
We make decisions based on what's right for customers, not what looks good for fundraising.
Our Values
Simplicity First
AI is complex. Using it shouldn't be. We obsess over making SmartGen the easiest AI platform to use.
Continuous Improvement
We believe AI systems should learn and improve over time — and so should we. We iterate constantly based on customer feedback.
Trust & Transparency
We handle your organization's knowledge. We take that responsibility seriously with clear data practices and honest communication.
Customer Partnership
We succeed when you succeed. We're not just a vendor — we're a partner in your AI journey.
Contact Us
Location: Hong Kong